Booking FAQs

1. Do I need to pay a deposit to book an appointment?
Yes, a deposit is required to secure your appointment. No deposit, no appointment.

2. How can I pay my deposit?
You can pay your deposit via Styleseat. Other forms accepted are Zelle, CashApp, or Venmo (After verified consultation for approval).

3. Does the deposit go towards the final price?
Yes, your deposit will be applied to the total price of the service.

4. How do I pay the remaining balance?
The remaining balance must be paid using the card on file at the time of your appointment.

5. What happens after I pay the deposit?
Once your deposit is received, you will receive a text or email with the location, date, and time of your appointment.

6. What should I do if I don’t see the address in my confirmation email?
Please text as soon as possible if the address is not listed in your confirmation email. Do not wait until the last minute to ask for the address.

7. What happens if I’m running late?
If you are running a few minutes late, please call to let us know. There is a late fee of $50 if you arrive 15 minutes late or more.

8. How should I prepare my hair before my appointment?
Please arrive with your hair washed, dry, and fully detangled. Dirty hair is only acceptable if you are booking a take-down service.

9. What if my hair is shorter than 4 inches?
If your hair is shorter than 4 inches, please text us before booking. Certain styles may require a minimum length, and your appointment may be canceled upon arrival if your hair does not meet the requirements.

10. Can I bring children to my appointment?
No, children are not allowed at the appointment. Please plan ahead, as no exceptions will be made.

11. Can I bring a guest to my appointment?
No, extra guests are not allowed. Anyone you bring will be asked to leave.

12. What happens if I don’t show up or cancel last minute?
The $50 deposit will not be refunded or transferred to another appointment if you cancel or don’t show up.

 

Natural Hair Care FAQs

1. How often should I wash my natural hair?
Natural hair should be washed every 1-2 weeks, depending on your hair type and lifestyle. Over-washing can strip your hair of natural oils, while under-washing can lead to product buildup and a dry scalp.

2. What products are best for moisturizing natural hair?
Look for products that contain natural ingredients like shea butter, coconut oil, aloe vera, and glycerin. Leave-in conditioners, hair oils, and creams are great for locking in moisture.

3. How can I prevent breakage and split ends?
Regular trims every 8-12 weeks help prevent split ends. Keep your hair moisturized, use a satin or silk scarf at night, and avoid excessive heat styling to reduce breakage.

4. What is the best way to detangle natural hair?
Detangle your hair when it's damp or wet using a wide-tooth comb or your fingers. Start from the ends and work your way up to the roots to minimize breakage. Applying a leave-in conditioner or detangling spray can make the process easier.

5. How can I protect my hair while sleeping?
Use a satin or silk bonnet, scarf, or pillowcase to prevent friction and breakage. You can also put your hair in a loose braid or pineapple it to maintain your style.

6. How often should I deep condition my natural hair?
Deep condition your hair every 2-4 weeks, depending on its dryness or damage. For extra moisture, use a deep conditioner with heat, such as a steam cap or hooded dryer.

7. What should I do if my natural hair feels dry and brittle?
Focus on moisture retention by using hydrating shampoos, conditioners, and leave-in treatments. Try the LOC (Liquid, Oil, Cream) method to lock in moisture, and avoid harsh chemicals and excessive heat.

8. Can I straighten my natural hair without causing damage?
Yes, but you must use a heat protectant and avoid frequent heat styling. Keep the temperature below 350°F to minimize the risk of heat damage, and limit straightening to once a month.

9. What’s the best way to care for transitioning hair?
Be gentle with your hair and avoid tight styles that cause tension. Deep conditioning and regular trims help with the difference in texture, and protective styles like braids or twists are great during the transition phase.

10. How can I promote hair growth?
Maintain a healthy diet, drink plenty of water, and follow a consistent hair care routine. Scalp massages with oils like castor or peppermint oil can stimulate circulation and encourage growth.

 

Braid Maintenance FAQs

1. How long can I keep braids in?
Braids can typically be kept in for 6-8 weeks. Leaving them in longer can lead to buildup, tangling, and breakage, so it's important to give your hair a break between installations.

2. How do I keep my scalp clean while wearing braids?
Use a diluted shampoo or a scalp cleansing spray to gently clean your scalp. Dry shampoo or witch hazel can also help maintain freshness between washes.

3. How often should I moisturize my hair while in braids?
Moisturize your braids 2-3 times a week using a water-based leave-in conditioner or braid spray. Focus on your scalp and the length of your braids to keep your hair hydrated.

4. How can I reduce frizz while wearing braids?
Wearing a satin or silk scarf at night can help reduce frizz. You can also apply a lightweight oil or mousse to smooth down flyaways and refresh the braids.

5. Can I swim with braids?
Yes, but it's important to rinse your hair with clean water before and after swimming to minimize chlorine or saltwater damage. Apply a leave-in conditioner before swimming, and consider wearing a swim cap for extra protection.

6. How should I wash my braids?
Wash your braids every 2-3 weeks. Dilute shampoo with water and focus on your scalp. Gently squeeze the shampoo through the braids and rinse thoroughly. Follow up with a leave-in conditioner to keep your hair moisturized.

7. What is the best way to dry my braids after washing?
Pat your braids with a towel to remove excess water, and let them air dry. If you need to speed up the process, use a blow dryer on a cool setting to avoid heat damage.

8. How do I protect my edges while wearing braids?
Avoid tight braids along your hairline to prevent tension and breakage. You can also apply a lightweight oil or edge control to nourish and smooth your edges daily.

9. What should I do if my scalp feels itchy in braids?
Use a braid spray or a scalp oil containing tea tree or peppermint oil to soothe itchiness. Avoid scratching your scalp, as it can cause irritation or hair damage.

10. How long should I wait before reinstalling braids?
It's recommended to wait at least 2-4 weeks before reinstalling braids to give your scalp and hair time to recover and breathe. During this break, deep condition and hydrate your hair.